FAQ of simcam baby
The ai motion detection
+ Does the AI need training?
No, we have trained SimCam Alloy 1S beforehand and built highly accurate algorithms into the device. However, you can teach it to recognise new things with the SDK which be available later.
privacy
+ will you use my data to train AI like Nest and Arlo?
No. This is because the SimCam Baby uses entirely local AI processing, we never have access to your data.
+ Can someone else monitor my camera like Ring?
The live videos are streamed directly into your phone on a secured P2P (peer-to-peer) network without going through a server. Only you can view the video through the paired APP.
+ Can I turn the camera off while I am at home?
Yes, you can manually turn on or off the camera on the APP. You can use geofencing to automatically turn off the camera whenever you arrive home. You can also set a schedule to determine its working hours.
power source
+ Does SimCam Alloy 1S require batteries or power connection?
The SimCam Alloy 1S comes with power cables and adapters that allow you to plug it into AC power anywhere in the world. That provides you with 24/7 AI motion detection, continuous recording and longer detection range so you never miss an event or have to spend money on batteries.
connectivity
+ Will SimCam Baby keep functioning while the internet is down?
The local AI will keep analysing and recording events without a WIFI connection, but it will not to able to connect APP until the connection is restored.
installation & placements
+ How far can I place the camera from the router?
Up to 20 meters without obstacles.
+ What if I have to place the camera far away from a power outlet?
There is a 3-meter extension cable you can purchase to extend the range.
Event alert & recording
+ How quickly can SimCam Baby send out a push notification when it detects an event?
Push notifications are usually sent within 1 to 2 seconds. However, it may vary depending on your Internet condition.
+ What is the recording length of an event?
It is adjustable from 15 seconds, 30 seconds to 60 seconds.
integration
+ Can I see the live footage on other devices besides the APP?
You can view the live stream on Synology surveillance station, Ispy, Alexa Echos Show, and Google Nest Hub.
+ Does it integrate with other services or devices?
SimCam Alloy 1S has a local API which allows it to integrate with other devices or services, including Alexa, Google Assistant, and IFTT.
storage
+ What will happen when the SD card is full?
The system records in a continual loop. When the card is full, it begins to overwrite the oldest stored footage.
privacy
+ Does backend able to access my phone's baby information?
Unlike other security companies, we never collect users' data or shares with other parties. Everything is processed and stored locally on the device with a bank-level encrytion. You can rest easy knowing that a hacker will never get the chance to intercept your video or see your baby.
Sleep tracking
+ Does SimCam Baby able to track my baby sleeping?
SimCam Baby can detect a baby's face and send you an alert when your baby falls asleep or wakes up. Make sure your baby has a good sleep without losing your sleep.
virtual protective fencing
+ Does SimCam Baby have Virtual Protective Fencing?
SimCam Baby allows you to create a virtual fencing around an area on the APP and will alert you when your baby is getting out of that area. Always keep the newborn in a safe space while doing your stuff.
crying soothing
+ Does SimCam Baby have the function of soothing baby music?
SimCam Baby can alert you to baby's crying sound and automatically sooth her with a lovely lullaby and lights on. It's like a virtual nanny staying on her side 24/7.
Night vision resolution
+ What is the night vision resolution?
With the SimHome APP, you can see what is happening with your baby in crystal-clear 1080P live stream from anywhere, day and night. SimCam Baby automatically records videos of all events in cases you've missed the alerts. The invisible night vision means no harm to your baby's eyes.
Automatic moment capturing
+ Does SimCam Baby capture every moment if I am away?
SimCam Baby is not only a life saver but your baby's personal photographer as well. It automatically takes snapshot whenever it detects your baby's face in the middle of the frame. Capture cute moments and cheerful memories that happen when you are not looking.